FAQs

1. How can I place an order?
All orders can be placed only through our official website. We do not accept orders via Instagram DMs or any other platform.

2. Are the payments prepaid?
Yes, all payments are 100% prepaid and must be completed at checkout to confirm your order.

3. What payment methods do you accept?
We accept multiple secure payment options at checkout, including UPI, cards, and other online payment methods enabled through Razorpay.

4. Is there a shipping fee?
Yes, shipping charges are calculated automatically and added during checkout based on your delivery location.

5. When will my order be shipped?
All our products are handmade, so orders are usually shipped within 4–5 working days after confirmation.

6. How long does delivery take after shipping?
Once shipped, delivery typically takes 3–4 working days, depending on your location.

7. Which material do you use?
We use strong durable plastic specially made for product manufacturing.

8. Do you accept returns or replacements?
Returns or replacements are accepted only if a clear, uncut unboxing video is provided. This video is mandatory to be eligible for any return or replacement request.

9. What if my product arrives damaged?
Please record a clear and continuous unboxing video. If there is any issue, contact us with the video proof and we’ll assist you accordingly.

10. Do you ship all over India?
Yes 🚚
We ship across India via courier service. Tracking details will be provided after dispatch.